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LED Light FAQs & Answers - Yuedeng

  • Q Can I have a sample order for led light?

    A Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
  • Q What about the lead time?

    A Sample needs 5-10 days depends on quantities, mass production time needs 5-7 weeks depends on quantities.
  • Q Do you have any MOQ limit for led light order?

    A
    Low MOQ, 1pc for sample checking is available.
  • Q How do you ship the goods and how long does it take to arrive?

    A We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive.Airline and sea shipping also optional.
  • Q How to proceed an order for led light?

    A
    Firstly let us know your requirements or application.
    Secondly We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
  • Q Is it OK to print my logo on led light product?

    A Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
  • Q Do you offer guarantee for the products?

    A Yes, usually we offer 2 years warranty for all our products.
  • Q How do I obtain a price quote for the lights?

    A You can get in touch with our customer service team anytime, as they are available 24/7 to assist you with obtaining a quote. Simply provide us with the specific details of your requirements, such as wattage, size, style, and color temperature preferences, and we will provide you with a fair and accurate quotation for your order.
  • Q What is the minimum order quantity (MOQ) for your products?

    A Yes, according to the light setting, the production quantity of the product is about 500 to 5000 pieces.
  • Q What is the warranty period for your LED outdoor wall lights?

    A Our commitment to providing you with high-quality LED outdoor wall lights is backed by a 5-year warranty. We stand behind the quality of our products and ensure that each light goes through a rigorous testing process before being shipped to you. You can have peace of mind knowing that your investment is protected and you can rely on our products for years to come.
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